Microsoft Dynamics 365 Consulting Services

Some organizations are still faced with the challenges of generating the data they need to make key decisions involving resource management and efficiency.

Dynamics 365 resolves these challenges by integrating data from across Microsoft applications and third-party data streams to provide a single node of truth.

By offering a comprehensive view into customer activity and operational functions, Dynamics 365 facilitates your team to collaborate more efficiently as they make more data-driven decisions.

Chiron IT is a leading software development company bringing Dynamics 365 consulting services to companies spanning multiple industries including Healthcare, Manufacturing, and Financial Services while harnessing its innovative services in CRM and ERP.

Our expert Dynamics CRM consulting firm enables your company to keep tabs on customer interactions across multiple channels e.g. email, phone, and social media. One of the ultimate benefits of this platform is that it integrates seamlessly with other Microsoft tools like Power BI and Office 365.

Chiron’s Microsoft Dynamics 365 Consulting Services

Strategy & Solution Design
As a top Microsoft Dynamics consulting company, we take over the full design process of the business application of Microsoft Dynamics you have identified. We'll develop a custom solution per your business-process specification, complete with solution architecture, data flow mapping, and multi-component integrations.
Dynamics 365 Implementation & Customization
We customize and fine-tune D365 modules including Sales, Marketing, Customer Service, and Field Service. We also develop custom features, workflows, and business logic. If you're yet to get the full picture of process-software alignment, we will trace through all the workflows from top to bottom, spot inefficiencies, and automation feasibility areas to create an improvement roadmap.
Dynamics 365 Integration
We seamlessly integrate Dynamics 365 with third-party systems like ERP, CRM, or other industry-specific applications. We also enable cross-system data sharing and reporting.
Dynamics 365 Support & Maintenance
We empower our customer service team to provide 24-hour customer support, issue resolution, and system optimization across all channels. Get insights into the performance of your agents and how your customers access support services across voice, chatbots, IM, and SMS. Build brand loyalty by leveraging this unique AI-powered platform that ensures peak system performance and business continuity round-the-clock.
User Training & Adoption
We offer end-user training and workshops tailored to business needs. Our approaches drive faster adoption with hands-on training and clear system guides.

Key Features of Microsoft Dynamics 365 for Business Success

Sales Automation & Customer Engagement

As a leading dynamics CRM consulting firm, Chiron IT leverages automation to consolidate customer relationships and sales pipelines more effectively. This results in improvements in won opportunities, sales team productivity, and enhanced customer communication.

Marketing Automation & Insights

We go one step above cookie-cutter client personas, creating personalized experiences for customer outreach drives that ultimately optimize your business operations across a variety of digital and physical contact points.

Supply Chain & Inventory Management

ChironIT, through its D365 consulting, helps you adapt to the unpredictable world of modern logistics by building resilient value chains while resolving quality issues to enable you to meet the ever-oscillating consumer demand using Dynamics 365’s real-time supply chain management that allows you to optimize procurement, production, and inventory.

Data Analytics & Reporting

Gain actionable insights with Power BI and advanced reporting.

Security & Compliance

We ensure enterprise-level data security with built-in compliance features.

Benefits of Working with Our Microsoft Dynamics 365 Consultants

Certified Experts & Microsoft Partnership
Our experts are knowledgeable in modeling data cascading through D365 apps and creating solutions that are uniquely designed for different business needs.
Proven Project Success
With our D365 consulting, CyberPower recorded a 60% reduction in the time spent on finding information and activities thanks to the process automation we delivered. We consolidated 14+ forms into a single location, providing a central node for all forms. Visa recorded a 250% improvement in onboarding speed with centralized monitoring of onboarding tasks.
End-to-End Delivery
Through our Microsoft Dynamics ERP consulting, we offer comprehensive services from planning to implementation, training, and post-launch support.
Industry Expertise
We have created support solutions for companies in key industries in healthcare (CVS Pharmacy and National Institute of Health), Banking (Truist Bank and Silicon Valley Bank), and Manufacturing (CyberPower). Our successes have made us a proud Microsoft Gold Partner and a member of the Amazon Web Services Partner Network. We are also an Adobe Solution Partner alongside Infosys and Clarity.

Industry-Specific Solutions with Microsoft Dynamics 365

Healthcare

With Dynamics 365, we enable personalized experiences with tools such as CRM to monitor patient interactions, preferences, and medical records. We also use Dynamics 365 to schedule appointments, deliver telemedicine services, and directly interface with care providers. Enjoy a unified patient view, improved care coordination, and real-time patient analytics to assess patient outcomes using D365 EHR integration capabilities.

Retail & eCommerce

Dynamics 365 facilitates personalized shopping experiences through customized recommendations, targeted marketing, and loyalty initiatives. D365 also brings real-time visibility during inventory tracking across stores. In sales management, it automates replenishments to minimize stock-outs.

Manufacturing & Supply Chain

Microsoft Dynamics 365 provides you with advanced Production planning tools for demand prospecting and production scheduling, empowering you to respond timely to changes in supply or demand. Another reason to choose Dynamics 365 is its supreme inventory management capabilities as it supports warehouse management systems WMS for selecting, packing, and shipping, as well as supply-demand balancing using AI and machine learning.

Financial Services

Microsoft Dynamics 365 provides robust tools for automating invoice processing to reduce error-filled manual efforts while improving accuracy during payment-making. Top global companies use D365 for financial forecasting owing to AI-powered revenue forecasting, where historical trends, sales data, and external market conditions are analyzed. The platform also helps ensure compliance with financial regulations such as GDPR.

How long does it take to implement Dynamics 365?

The time needed to implement Dynamics 365 depends on a compendium of factors such as the complexity of the business process, the modules to be implemented, and the organization’s change willingness. Small projects take 2 to 3 months, while large ones might take 6 to 12 months to complete.
What industries can use Dynamics 365?

Dynamics 365 platform has made huge strides in industries such as healthcare, manufacturing, retail, finance, and more with customized modules to help realize the Industry 4.0 vision. Chiron IT is a Dynamics CRM consulting firm with extensive industry experience to usher your company into the digital future of work.
Can Dynamics 365 integrate with existing software?

Yes, Microsoft D365 integrates seamlessly with third-party apps such as Power BI, SharePoint, and ERP systems to create streamlined workflows, data synchrony, and improved operational efficiency in an interconnected business environment.
Is my data secure with Dynamics 365?

Microsoft Dynamics 365 adheres to industry-leading standards when delivering enterprise-level data protection that ensures data confidentiality and integrity. It boasts compliance certifications such as GDPR, ISO 27001, and HIPAA.

HOW CAN WE HELP YOU?

Empowering Growth, Driving Success with Dynamics 365 Expertise.

Microsoft Dynamics 365 Consulting services