Why SharePoint Training & Support is Important

Why SharePoint Training & Support is Important
SharePoint is a platform that enables users to securely and easily share and gather information across an organization. In turn, this can lead to a reduced number of emails flying around, and allows you to have access to the most up-to-date version of a file whenever you need it.  There are, of course, a number of features in SharePoint. This means that you have to invest time and resources into learning how to use it and getting the most out of it.  Here, we look at why SharePoint training and support is essential for both the user and the company as a whole and how Chiron can help.

You need to know that it doesn't just store files.

If you are going into SharePoint thinking it is a network share or cloud storage system, you are very wrong-and that's the first reason why training is essential. Yes, you and your staff may be able to use applications such as Google Drive or Dropbox, and know how to access and upload files—and that is. great start. However, as we mentioned above, SharePoint is much more than that. It has other features, such as:
  • Security labels
  • Versioning
  • Sharing
  • Custom metadata
  • Content types
  • Workflow
  • Alerts
  • Audience targeting
  • And many more…

You need to know how to integrate it with other apps

You no doubt use a whole host of other apps in your day-to-day operations-Microsoft Teams, Power Automate and so on. These all integrate with SharePoint to make collaborative working even more straightforward and efficient. However, learning how to use these in sync with one another and get the very most out of them, you have to know what you are doing - and that is where SharePoint training and support from Chiron come in.

What happens if you don’t invest in SharePoint training and support?

OK, so you have decided to use SharePoint as your new document management system, and that's great. Your staff are pretty familiar with using the cloud based software and other apps that they have been using up to now, so throwing them into the deep end and letting them stumble away around SharePoint shouldn't be too much of an ask, right? It could be. A whole new system can be intimidating, no matter how effective it is. If users are intimidated by it, they are not going to use it. If they do not use it, tasks will not be completed. If work is not completed, whole projects are delayed. If projects are delayed, clients are going to be unhappy. The business is then likely to abandon SharePoint altogether—and what a waste of money that would be—as well as missing out on what it could bring to your business. 

Is SharePoint training and support really worth it?

In a nutshell, yes.  Users will benefit from the numerous improvements that Microsoft and the community are bringing to SharePoint, which will make using the platform less complicated and more straightforward. However, we have witnessed on several occasions that training is of great value for all kinds of products. Users who have never encountered the product before may find that even the most "simple" products present a challenge. Users will feel more at home, be able to continue with their day-to-day duties, and ultimately find the cost of their Microsoft 365 subscription to be justified if someone like Chiron takes the time to teach them  "how" to accomplish things on SharePoint. For more information on how Chiron can help you with SharePoint training and support, get in touch today.
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