Microsoft’s Queues app for Teams
Microsoft's Queues app for Teams, optimizes call queue management for customer-facing teams outside traditional call centers.
It enables efficient call handling, including real-time call updates, CRM integration, and built-in call controls.
Leads can monitor performance with analytics, and admins have flexible setup options.
Enhanced with Teams Premium, the app supports intelligent call recaps, live translations, and more.
Find out more about our Teams services: https://bit.ly/3SfLdS9.
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