Azure OpenAI Service
The need for enhancing customer support, automating content generation, analyzing and summarizing data, or even integrating AI into custom applications for specific tasks are emerging rapidly in the digital world.
Companies are using Microsoft Azure AI Services to meet these objectives. Azure AI Services are a suite of artificial intelligence (AI) tools and services designed to help developers and businesses build AI-powered applications.
Azure OpenAI Service provides REST API access to OpenAI's powerful language models including GPT-4o, GPT-4 Turbo with Vision, GPT-4, GPT-3.5-Turbo, and Embeddings model series. Users can access the service through REST APIs, Python SDK, or web-based interface in the Azure OpenAI Studio.
Customer Support Automation is a very successful use case when you can deploy chatbots that use GPT-4 to handle common customer inquiries, provide information, and assist with troubleshooting. You can automatically categorize and prioritize incoming customer emails based on their content and improve response efficiency.
By implementing Azure OpenAI Service you can also automate the review of legal documents, contracts, or compliance materials to identify key terms and clauses.
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